To return a product
A 14-day right of return is granted when purchasing a product. If the buyer does not want to exchange the product for another product, a credit note will be issued after the product is received. The credit note is in the form of a code that is used on this site when shopping and is valid for one year from the date of issue. Shipping and postage charges are non-refundable and the buyer will need to send us the product back in order to exchange or get a credit note.
If a product is defective we will send you a new product and pay for the shipping.
In other cases, reference is made to the Act on door-to-door sales and distance sales contracts no. 46/2000 and the Act on consumer purchases in Iceland.
Product prices and shipping cost
All prices in the online store include 24% VAT. but shipping costs are then added before payment is made.
Delivery of products
All orders are processed and shipped 2-8 days after its order. Daughters of Reykjavik are not responsible for lost shipments or damage that may occur to a product in transit. If a product is lost in the mail or is damaged from the time it is sent from Daughters of Reykjavik to the person concerned, the damage is the buyer's responsibility.
All personal information will be strictly confidential and will not be given or sold to a third party.
Governing law / Jurisdiction
These Terms and Conditions are in accordance with Icelandic law.
Daughters of Reykjavík
Daughters of Reykjavik reserves the right to cancel orders, e.g. due to incorrect price information or stop offering product types without notice. We reserve the right to confirm orders by telephone.